Skip to main content
  • Banner Web
  • Banner Web 1

Costa Rica Tourism Board
INSTITUTIONAL SITE

The Costa Rican Tourism Board (ICT) invites you to explore this dynamic platform, in which you can learn in detail about the area of activity of Costa Rica's leading tourism institution, with up-to-date information for all of your inquiries.

While you browse the sections of this site, which has been designed for you, you will discover the reach of the Board: tourist figures, the departments and divisions that make its work possible, sustainability certifications and the services the Board provides. Information such as the requirements for the tourism declaration and the participation in international trade fairs are just some of the material of interest that you will find among this website's content.

It is a privilege for us to serve you and to work together to strengthen the tourism industry, which drives development, foreign exchange and employment in Costa Rica, and is an engine of growth in its economy. As ICT employees, we are all proud to set ourselves to this difficult task every day, in partnership with the private sector.

Estadisticas

Statistics

Tourism Statistics

Every tourism indicator for Costa Rica in one place.

READ MORE 
Sostenibilidad

Sustainability

Tourism Sustainability

Our mission to protect the environment has made us stand out.

READ MORE 
Tramites

Procedures

and Citizen Information

Quick access list to every kind of ICT procedure and consultation.

READ MORE 
Esencial Costa Rica

Regional Offices

Where can you find us?

Our locations and what you can do in regional offices

READ MORE 

In this section, you will find figures on currency generation, the relationship of currencies with exports, gross domestic product, consumer price index, unemployment rate, exchange rates and others.

Acrobat Reader is necessary to see the studies

Icono descarga de Adobe Acrobat
Text available only on PDF format.

Costa Rica

Cuenta Satélite de Turismo

The main objective of the Service Comptrollership in the Costa Rica Tourism Board is to promote continuous improvement with efficacy and efficiency in the procurement of services this institution provides, in order to satisfy in an adequate, opportune, and equal manner the way in which the legitimate demands of our users are dealt with.

This unit is appointed to the Executive Presidency, and is a part of the National System of Service Comptrollerships that coordinates the Ministry of Finance and Development Planning, as established in Law No. 9158.

This Service Comptrollership is also in charge of dealing with business related to Law No. 8220 and its Regulations, in what relates to the Office of Information for Citizens. This is why we are gladly at the disposal of every citizen, both national and foreigner, in the tourism sector to provide information and guidance regarding the institution, but especially in matters related to processes and services that, by law, regulation, decree or other standard, we are obliged to provide.

 

Derechos y Deberes

The main objective of the Office of the Comptroller of the Costa Rican Tourism Board is to efficiently and effectively foster continuous improvement in the services that the Board provides, with the aim of meeting the legitimate requests of our uses in a way that is appropriate, timely and equitable.

The Office is an adjunct unit of the Office of the Executive President and is part of the National System of Comptrollers, coordinated by the Ministry of National Planning and Economic Policy as provided in Law no. 9158.

At the Office of the Comptroller, we also address issues related to Law no. 8220 and its Regulation with respect to the Office of Citizen Information. That is why it is our pleasure to serve all users, both Costa Rican nationals and visitors, and to provide information and orientation regarding the institution, especially in matters related to the procedures and services we are bound to provide due to legal, regulatory and administrative requirements.


Rights and Responsibilities

Our responsibilities also include assisting with and processing all complaints, reports, discrepancies and recommendations that you, as a user of our services, deem to be appropriate and necessary to bring to our attention. To this end, we have made tickets available that you will find on this website, which you can use to provide us with the information we need to process it accordingly.

We would like to use this space to list the rights and responsibilities that you have as a user.

Rights of users:

  • To be assisted in a respectful, friendly and effective manner by ICT staff who are appropriately identified with an ID card that accredits them as staff members.
  • To request information about the progress of the procedure or service requested.
  • To exercise the right to file a petition with the ICT’s Office of the Comptroller to file your complaints or reports regarding the quality of services or the treatment received, and for your confidentiality to be respected.

Responsibilities of users:

  • To engage respectfully with ICT staff.
  • To fulfill the requirements needed for your procedure in an accurate and timely manner.
  • To report any inappropriate action or poor service received from ICT employees to the Office of the Comptroller.

At the Office of the Comptroller, it is our pleasure to serve you. You can send your opinions to us by e-mail at the following address:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Tourism in Costa Rica

Viistantes por MOtivo de Viaje Placer

75% travel for vacation purposes.

75% of the people visiting Costa Rica travel for vacation, pleasure, and leisure; while only 13% do so for professional and business purposes.

Más de 2 Millones de visitas anuales

More than 2 million visits per year.

Costa Rica has a constant visit growth year after year; and, it remains as the main destination of the Region.

Satuisfacción del Turísta

68% enjoy the sun and beaches of Costa Rica.

Costa Rica offers idyllic beaches in both the Caribbean Sea and the Pacific Ocean, becoming a favorite destination for this activity

Notes section

  • Costa Rica wins Best Sustainable Stand at the Fitur Tourism Fair in Spain
  • Juan Santamaría International Airport launches laboratory service for rapid COVID-19 testing
  • Entry limits to national parks reduced to 50%, with the exception of Volcán Poás national park
  • Safe and responsible Tourism in Protected Wildlife Areas
  • Costa Rica Convention Center acclaimed as one of the world’s best venues at the 2021 Eventex Awards
  • Costa Rica wins Best Sustainable Stand at the Fitur Tourism Fair in Spain

    • The award criteria included reusing materials and following public health protocols to combat COVID-19.
    • The fair began on May 19 and finished on Sunday.

    Friday, May 21, 2021. Madrid, Spain. Costa Rica received the Best Sustainable Stand award at the global tourism trade fair FITUR this Friday, which recognized the reuse of materials, the use of sustainable elements, energy savings, hiring local personnel and closely following public health protocols to combat COVID-19.

    Read more

  • Juan Santamaría International Airport launches laboratory service for rapid COVID-19 testing

    • Passengers will receive results in approximately one hour, allowing them to fulfil entrance requirements in certain countries that require the test.
    • Laboratorios Echandi will be in charge of operating the service.

    Beginning on May 14, the Juan Santamaría International Airport, under the administration of AERIS Costa Rica, will offer a rapid testing laboratory to detect the SARS-CoV-2 virus, which causes COVID-19.

    Read more

  • Entry limits to national parks reduced to 50%, with the exception of Volcán Poás national park

    Measure announced by public health authorities to stop the spread of COVID-19.

    • Public health measures at visitor centers will remain in force.
    • Measures will apply from May 13-31, inclusive.

    Read more

  • Safe and responsible Tourism in Protected Wildlife Areas

    SINAC and ICT ask visitors to follow a series of recommendations for a safe visit.

    • Engaging in responsible and safe tourism in PWAs requires consistent action on the part of everyone involved.
    • SINAC and ICT have launched campaigns to promote respect for wildlife and visitor safety.
    • Use official websites to learn about the PWA that you will be visiting.
    • If travelling with a tour operator or guide, make sure that they have ICT certifications and/or the necessary operating permits.

    Read more

  • Costa Rica Convention Center acclaimed as one of the world’s best venues at the 2021 Eventex Awards

    • Convention Center received three major awards: gold in the “People’s Choice” category and bronze in the “Convention Center” and “Versatile Venue” categories.

    May 13, 2021. The Costa Rica Convention Center (CRCC) continues to stand out for its quality services, operations and infrastructure. It most recently received three accolades in the 11th Eventex Awards, a global awards ceremony for events and experiential marketing from around the world.

    Read more